77dg Privacy Policy
This document clearly describes how your personal information is collected, used, and kept secure.
Introduction and Purpose
77dg is a trusted platform serving online gaming users in Bangladesh. We believe that protecting your personal information is our highest priority. This Privacy Policy ("Policy") describes how 77dg collects your information, how it is used, with whom it may be shared, and what your rights are.
By using the 77dg website or services, you are agreeing to the terms described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.
This policy has been written in Bengali so that our Bangladeshi users can understand it easily. If you have any questions, please contact our support team.
What Information We Collect
77dg collects various types of information to manage our relationship with you. The details are described below:
2.1 Registration Information
- Full name (in Bengali or English)
- Date of birth (for age verification — only those aged 21 or above may register)
- Mobile number and email address
- Username and password (stored in encrypted form)
- Identity verification documents where applicable
2.2 Financial Information
- bKash, Nagad, or Rocket account number (for processing transactions)
- Deposit and withdrawal history
- Transaction amounts and timestamps
2.3 Automatically Collected Information
- IP address and device identification information
- Browser type and operating system
- Browsing behaviour on the site and gaming activity logs
- Information collected through cookies and similar tracking technologies
How Your Information Is Used
77dg uses collected information only for lawful and specific purposes. Your information is never misused in any way.
- To complete account registration and identity verification
- To process deposits, withdrawals, and other financial transactions
- To provide bonuses, promotions, and rewards
- To deliver customer support and resolve issues
- To ensure platform security and prevent fraud
- To monitor compliance with responsible gaming policies
- To provide a personalised experience based on your preferences
- To improve our services and develop new features
- To fulfil legal obligations and comply with applicable regulations
77dg never sells your information to third parties. Your personal information remains under our protection at all times.
Information Sharing and Third Parties
77dg may share limited information with trusted partners in specific circumstances. This is always done to protect your interests and is governed by strict confidentiality agreements.
4.1 Service Provider Partners
We work with trusted service providers for payment processing, fraud detection, technical infrastructure, and customer support. These partners will only receive the information necessary for their designated tasks and are required to comply with our privacy standards.
4.2 Legal Obligations
We may be required to disclose information in response to a court order, legal process, or a valid request from a government authority. In such cases, we will make every effort to notify you in advance, where legally permitted.
4.3 Business Transfers
In the event of a business merger, acquisition, or asset sale, user information may be transferred. In such circumstances, the new party will be required to maintain the same privacy standards.
Outside of the circumstances mentioned above, your personal information will not be shared with any other organisation under any conditions.
Cookies and Tracking Technologies
77dg uses cookies to improve your browsing experience and maintain service quality.
5.1 Types of Cookies
- Essential Cookies: These are necessary for the basic functioning of the site — such as maintaining your login state and ensuring secure transactions.
- Performance Cookies: These monitor site usage and help identify technical issues.
- Functionality Cookies: These remember your preferences, such as language and other personalised settings.
5.2 Cookie Controls
You can manage cookies through your browser settings. Please note that disabling essential cookies may cause some services to not work properly.
Data Storage and Security
77dg takes the highest technical and organisational measures to protect your information.
6.1 Security Measures
- SSL encryption technology — all data transmission is secured
- Passwords and sensitive information stored using industry-standard hashing methods
- Regular security audits and vulnerability assessments conducted
- Strict access controls to prevent unauthorised access to data
- Automated monitoring systems to detect suspicious activity
6.2 Data Retention Period
77dg retains your information for as long as your account is active or as needed to provide services. Even after account closure, certain information may be kept for a further period to meet legal obligations or legitimate business needs.
Our servers are always protected by modern security technology. Fair play and user data protection are core commitments of 77dg.
Your Rights
As a user of 77dg, you have the following rights regarding your personal information:
- Right of Access: You have the right to know what information we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances (this may not apply where legal obligations exist).
- Right to Object: The right to object to marketing communications or certain types of data processing.
- Right to Portability: The right to receive your information in a structured and commonly used format.
- Right to Restrict Processing: The right to request that processing of your information be temporarily suspended in certain circumstances.
To exercise any of these rights, please contact our support team. We will process your request as quickly as possible.
Protection of Minors
77dg strictly prohibits use by anyone under the age of 21. Only those aged 21 or above may register and operate an account on our platform.
We do not knowingly collect information from any minor. If we become aware that a minor is using our platform, their account will be closed immediately and any collected information will be deleted.
If you become aware that a minor is using our platform, please notify us immediately at [email protected].
Policy Changes and Updates
77dg reserves the right to amend or update this Privacy Policy at any time. If significant changes are made to the policy, we will notify you through the following methods:
- Displaying a clear notice on the website
- Sending a notification to your registered email address
- Updating the "Last Updated" date at the top of this page
Continued use of our services after any changes will be taken as your acceptance of the updated policy. We recommend that you review this policy regularly.
Contact and Complaints
If you have any questions, concerns, or requests regarding your information or this Privacy Policy, please get in touch with us. Our team is always available to provide support in Bengali, 24/7.
Live Chat — available in Bengali 24 hours a day, 7 days a week
Email: [email protected]
We aim to process all requests within a reasonable time. Complex requests may take longer, but we will keep you informed of the progress.